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Norse Atlantic - FAQ
At the airport

At the airport

Find the airport terminals, read about check in and bag drop procedures and make sure you get to the gate with ease.

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Our Terminals

Norse is using the following terminals and areas of the airports we serve: Athens - ATH: Main Terminal Bangkok - BKK Terminal 1 Berlin Brandenburg - BER: Terminal 1 Cape Town - CPT: International terminal (Check-in for all flights done at same location) Las Vegas - LAS: Terminal 3 London Gatwick - L

New York

Fort Lauderdale

OSL

Terminals

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At the airport

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Issues with boarding pass?

Some passengers can retrieve their boarding passes via online check-in while the rest would have to collect theirs at the airport counters. Here's more information on who is eligible for online check-in. In the event that your boarding pass cannot be scanned at the security checkpoint, please return

check-in issue

airport check-in

security control issue

boarding pass

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At the airport

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How to enter your details for check-in

At flynorse.com, go to "Your Trips" page to add your details. Online Check-in starts 24 hours before your scheduled departure time, and closes 2 hours before your scheduled departure time. This is only available to visa-exempt passengers for all fare classes except Economy Lite. If unable to provide

Check In

check in times

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At the airport

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Important departure timings

Please ensure that all your necessary documents are prepared and that you have allowed yourself enough time to go through the airport before your flight. Please note that if you arrive late for your flight, we may not allow you to board. Check-in at the airport closes 60 minutes before departure, an

Departure times

late for check-in

Important departure timings

airport check-in

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At the airport

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Checked bags to check in at Oslo airport

If you have checked in online and have checked bags to check in at Oslo airport, please proceed to the airport kiosks to print your bag tag prior to dropping it at the bag drop desks. If you have not checked in or need to purchase checked baggage you will be unable to use the airport kiosks at Oslo

Add hold baggage, sports equipment or increase your weight allowance

OSL

Baggage

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At the airport

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Online Boarding Pass and Security Screening

In some cases there may be an issue with boarding pass scanners at the airport security check points. One way to mitigate this is to bring a printed boarding pass as back-up. It would also be possible print the boarding pass at the airport, but to save time we advice to do this at home. Please be at

Getting through security

Check In

boarding pass

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At the airport

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Boarding the aircraft

To begin your journey, you will need to board the aircraft at the airport. The departure board will display the boarding gate for your flight, and the gate will close 20 minutes before departure. Boarding will occur in groups, with customers who have requested special assistance boarding first. This

Boarding the plane

boarding

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At the airport

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Getting around the airport

The child is required to be brought out of the pushchair to go through security. You can check the airport website for more information with regards to play areas for children.

Children at the airport

Getting around the airport

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At the airport

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Terminal change JFK

Our travelers going to/from JFK to/from OSL, BER and CDG airport will have a terminal change that will action on the 25th of March. You will now be using Terminal 7 to and from New York JFK airport. NB: This do not apply to any other routes than OSL, BER and CDG. All other routes to/from JFK will be

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At the airport

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