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Norse Atlantic - FAQ
Before you fly

Before you fly

Baggage rules, travel documents and visas and everything else you need to know before setting off.

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Travelling with an infant?

If you're planning to travel with an infant, there are a few important things to keep in mind. Here's what you need to know: One infant under two years of age can be included for each adult. If you're traveling with more than one infant or want to book a seat for your infant, you'll need to book thi

Flying with an infant

Infant

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Traveling with infants and children

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Electronic Cigarettes and Vaping Devices in Thailand

⚠️ Important Notice: Electronic Cigarettes and Vaping Devices Are Prohibited in Thailand The importation, possession, and use of electronic cigarettes (e-cigarettes), vapes, and all related products are strictly prohibited under Thai law. For your safety and to avoid legal complications, ensure you

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Before you fly

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Unaccompanied minors

The safety and well-being of all passengers is our top priority. Please note the following policy regarding young travelers: Passengers must be at least 16 years old to travel unaccompanied on any Norse flight. We do not accept passengers under the age of 16 who are traveling alone. All travelers un

minor

children

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Traveling with infants and children

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Checked baggage

Depending on your fare you might have checked luggage included. If not, you will have the option to pay an optional fee. You will not be able to order special baggage as checked baggage. This must be done by paying the appropriate fees. For additional baggage costs check our service fees. Checked ba

overweight baggage

checked baggage

checked bags overnight

special baggage

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Baggage

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Online Check-In

We offer online check-in for selected passengers in Economy Classic, Economy Flextra and all Premium tickets. If you're unable to generate a valid mobile boarding pass, we kindly ask that you check in at the Check-In desk in the airport to receive a printed boarding pass. Selected passengers who mee

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Before you fly

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U.S. Government Shutdown

Due to the current U.S. government shutdown, some federal services that support airport and air travel operations may be impacted. While Norse Atlantic Airways continues to operate normally, passengers may experience longer security screening times caused by reduced TSA staffing, potential delays in

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Before you fly

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Seating your family

To ensure a smooth and comfortable journey for families with children and infants, please inform us of the number of children and infants traveling with you and their ages during the booking process. If you have not purchased seat reservations, please check-in as early as possible to increase the ch

family seating

Seat selection

Seating your family

Seating family

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Traveling with infants and children

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Infant, child, or adult?

Infants 7 days* – 2 years old** We are unable to let infants fly alone. Any infant under 7 days old will not be able to travel. *Carriage of newborn infants is not permitted until at least 7 Days after birth, provided that it was birth without medical complications. For any complicated or premature

Infant, child, or adult?

Flying with children and infants

Infant

Adult

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Traveling with infants and children

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Useful hints and tips when flying with children and infants

Bring something for the little ones to chew on or to swallow as they do not always know how to pop their ears to equalize the pressure during climb and descent. To prevent discomfort, bring an extra change of clothes in case of any unwanted accidents. If possible, it might be considered to travel wi

Flying with children and infants

children

Infants

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Traveling with infants and children

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Bassinets

We offer bassinets as an optional extra for our youngest explorers. This is available at three locations on our Dreamliner aircrafts. We recommend you to book the seat that is reserved for bassinets quickly through customer care so we can fix this for you. The seats you can select is 1G, 11H and 27D

Flying with an infant

Infant

Bassinet

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Traveling with infants and children

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