If things change

In case things does not go as planned you will find more info here

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How to contact us

You are welcome to use our chatbot for any questions you may have related to traveling with Norse. Please note, we do not have a phone line, nor will we ever ask you to contact us by phone to share any sensitive information. If you have been in contact with an organization claiming to be Norse Atlan

service

Customer care

Customer service

Contact

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If things change

Flight delays and cancellations

Our goal is to ensure a timely and comfortable journey to your destination. While unforeseen circumstances can arise, we strive to minimize the impact of any possible delays or cancellations on your travel. We will work diligently to restore our services to you as quickly as possible. If your flight

delay

cancellation

Delays and cancellations

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If things change

EU261 - Compensation regulation

We are constantly working on minimizing delays and possible cancelation. If this should happen you might be entitled to some form of compensation. We follow the common rules given to the airlines on compensation and passenger assistance when getting cancelled, denied boarding or longer delays. Pleas

Claims and compensation

Refunds

EU261

Cancellations

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If things change

TRAVEL PROTECTION

Norse has partnered with XCover to provide you with simple, stress-free protection for your trip. Travel worry-free and secure in the knowledge that if anything happens – you’re covered. HOW IT WORKS Choose a suitable protection Add your preferred protection to your booking Receive email confirmatio

Travel Protection

XCover

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If things change