Issues with boarding pass?
Updated
Some passengers can retrieve their boarding passes via online check-in while the rest would have to collect theirs at the airport counters. Here's more information on who is eligible for online check-in.
In the event that your boarding pass cannot be scanned at the security checkpoint, please return to the check-in desk to have it re-issued.
We advise passengers to arrive at the airport well in advance to account for unexpected situations such as security checkpoint issues. It's important to note that boarding passes cannot be issued after the airport check-in deadline, which is 60 minutes prior to departure.