If things change

In case things does not go as planned you will find more info here

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How to contact us

You are welcome to contact our chatbot for any questions you may have related to travel with Norse. Our Customer care team can be reached through our Social Media outlets, or by e-mail at support@flynorse.com.Please note, we do not have a phone line, nor will we ever ask you to contact us by phone t

service

Customer care

Customer service

Contact

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If things change

TRAVEL PROTECTION

Norse has partnered with XCover to provide you with simple, stress-free protection for your trip. Travel worry-free and secure in the knowledge that if anything happens – you’re covered.HOW IT WORKSChoose a suitable protectionAdd your preferred protection to your bookingReceive email confirmation fr

Travel Protection

XCover

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If things change

Delays and cancellations

Our goal is to ensure a timely and comfortable journey to your destination. While unforeseen circumstances can arise, we strive to minimize the impact of any possible delays or cancellations on your travel. We will work diligently to restore our services to you as quickly as possible.If you need ass

delay

cancellation

Delays and cancellations

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If things change

EU261 - Compensation regulation

We are constantly working on minimizing delays and possible cancelation. If this should happen you might be entitled to some form of compensation. We follow the common rules given to the airlines on compensation and passenger assistance when getting cancelled, denied boarding or longer delays.Please

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If things change