If things change

If things change

In case things does not go as planned you will find more info here

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COVID-19 Test Requirement - Passengers from China

Following a surge in COVID-19 cases, people travelling from the People’s Republic of China (PRC) to the United States and United Kingdom will be required to show proof of a negative test result from 00:01 on 05 January. Although Norse does not operate directly from China, these restrictions apply to

Articles

 • If things change

Delays and cancellations

We aim to get you to your destination in a timely and smooth manner. Sometimes things might not go entirely as planned, but we aim to minimize the effects of potential delays and cancellations towards your journey. As soon as possible we will recover our service for you. If you have experienced a d

Delays and cancellations

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 • If things change

EU261 - Compensation regulation

We are constantly working on minimizing delays and possible cancelation. If this should happen you might be entitled to some form of compensation. We follow the common rules given to the airlines on compensation and passenger assistance when getting cancelled, denied boarding or longer delays.Please

EU261

Claims and compensation

Refunds

Cancellations

Articles

 • If things change