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Passengers with requested special assistance will be able to board prior to Premium boarding customers. Depending on airport layout and type of assistance required the boarding process could be different. You will be assisted to your seat and bags will be stowed for you by our special assistance pro
boarding the plane
special assistance
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To begin your journey, you will need to board the aircraft at the airport. The departure board will display the boarding gate for your flight, and the gate will close 20 minutes before departure. Boarding will occur in groups, with customers who have requested special assistance boarding first. This
boarding
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At the airport
