Airport Contacts for Baggage Irregularities
If your bag has been delayed, lost or damaged during your flight with Norse, please contact the ground handler at the arrival airport for further assistance. Within the first 5 days our ground handlers will coordinate the search and delivery of your bag. Please reach out to them directly for any questions.
Athens International Airport (ATH)
Skyserv Handling
athlostandfound@skyserv.aero/ +30 210 3530560 or +30 210 3530564
Bangkok Suvarnabhumi Airport (BKK)
Bangkok Flight Services
Phuket International Airport (HKT)
info@phuket-aero.com
Cape Town International Airport (CPT)
Colossal Aviation
LPOCPT@colossalaviation.co.za / +27 21 936 3360 / 61
New York John F. Kennedy International Airport (JFK)
Pacific Atlantic Handling
London Gatwick Airport (LGW)
Global Baggage Solutions
admin1@globalbaggage.co.uk
Stockholm Arlanda Airport (ARN)
Menzies Aviation
+46 8 505 078 42
arn.arrivalservice@menziesaviation.com
Manchester Airport (MAN)
Excess Baggage Company Lost Property & Left Luggage desk in Terminal 2.
Orlando International Airport (MCO)
Triangle Service
Oslo Airport (OSL)
Rome Fiumicino Airport (FCO)
Aviapartner
fco.handling.bag@aviapartner.aero /+39 344 1427740 (09:00-17:00)
If you need to contact our Customer Care or Baggage department please reach out to us either via chatbot or by email support@flynorse.com or baggage@flynorse.com.