Excess baggage


If you exceed the allowed weight or number of pieces for checked baggage, you will be subject to an additional fee. The additional weight fee is calculated in increments of 1kg / 2lbs. Additionally, if you bring an extra piece of baggage, you will need to pay an additional charge at the airport.

To learn more about the extra charges that apply for overweight or additional bags at the airport, please refer to our optional service fees.

If you would like to increase or upgrade your baggage allowance, please feel free to reach out to our Customer Care team via social media or by sending an email to customercare@flynorse.com.