Airport Contacts for Baggage Irregularities
If your bag has been delayed, lost or damaged during your flight with Norse, please contact the ground handler at the arrival airport for further assistance. Within the first 5 days our ground handle…
Category
Baggage
Everything you need to know about Baggage
Articles
11 articlesChecked baggage
Some trips only need a backpack, others need options. No matter if you’re traveling for business, vacation, or a little of both, our checked baggage options help you pack with confidence. Baggage Typ…
Damaged Baggage
If your checked baggage arrives damaged, we’re here to help you sort it out quickly and guide you through the next steps in this unfortunate situation. Reporting Damaged Baggage If your baggage arriv…
Delayed/Lost Baggage
We know how important your baggage is when you travel. If your checked bag doesn’t arrive with you, here’s what to do and how we’ll support you until it’s returned. Reporting Delayed Baggage If check…
Family & Children baggage allowance
Traveling with children usually means bringing a bit more than just yourselves. The baggage allowance depends on your child’s age and ticket type, but essentials like strollers and car seats are alre…
Hand baggage
Everyone likes to keep their essentials close at hand. That’s why every passenger can bring one carry-on bag and one personal item on board — free of charge. Hand Baggage All our tickets include one…
Lost & Found
Left something behind? Contact the Lost & Found office of the airport where it was left. You’ll find each airport’s contact details below. We understand that items can occasionally be left behind dur…
Medicine & Medical Devices
From medications to mobility aids, we want your journey to be as comfortable and stress-free as possible. Here’s everything you need to know about traveling with medical items, equipment, and additio…
Musical Instruments & Extra Seat Bookings
Bringing your instrument along? We’re here to make the journey easier for you! We offer various options for traveling with a musical instrument, depending on its size and your preferences. As Hand Ba…
Packing Requirements
Packing well is just as important as choosing what to bring — it helps keep your belongings safe from departure to arrival. To help ensure your journey goes smoothly, please follow these packing requ…
Sports Equipment
Bring your sports equipment along and keep active during your trip. Here’s everything you need to know before heading to the airport. Sports Equipment Sports equipment includes items such as golf equ…