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NORSE | FAQ's
After your trip

After your trip

Here you find all info about unfortunate events like lost bags and other questions.

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Lost & Found

For Items left on board a flight with Norse, please reach out to the destination airport using the links and contact information below.EuropeOslo Airport (OSL)Lost and found - Oslo Airport - AvinorBerlin Brandenburg Airport (BER)Lost something? (berlin-airport.de)Paris Charles De Gaulle Airport (CDG

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After your trip

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Damaged Baggage

Please contact our baggage service agents at the airport if your baggage has sustained damage. They are located at the service desk in the baggage hall. This allows us to visually inspect and document the damage. You will be presented with a file reference number for the Property Irregularity Report

damage

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Baggage

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Delayed or damaged baggage

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Delayed Baggage

Please contact our baggage service agents at the airport if you did not receive your baggage upon arrival. They are located at the service desk in the baggage hall. You will be presented with a file reference number when the Property Irregularity Report (PIR) has been created. The report will be mad

Lost or damaged baggage

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Delayed or damaged baggage

General Conditions of Carriage
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