After your trip

After your trip

Here you find all info about unfortunate events like lost bags and other questions.

Articles

(2)
Damaged Baggage

Please contact our baggage services agents at the airport if your baggage has sustained damage. They are located at the service desk in the baggage hall. This allows us to visually inspect and document the damage. You will be presented with a file reference number for the Property Irregularity Repor

damage

baggage

bag

Articles

 • Delayed or damaged baggage

Delayed Baggage

Please contact our baggage services agents at the airport if you did not receive your baggage upon arrival. They are located at the service desk in the baggage hall. You will be presented with a file reference number when the Property Irregularity Report (PIR) has been created. The report will be ma

lost or damaged baggage

Articles

 • Delayed or damaged baggage