Delayed or damaged baggage

Delayed or damaged baggage

List of things you can do if your baggage is delayed or damaged during your flight

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Damaged Baggage

Please contact our baggage services agents at the airport if your baggage has sustained damage. They are located at the service desk in the baggage hall. This allows us to visually inspect and document the damage. You will be presented with a file reference number for the Property Irregularity Repor

damage

baggage

bag

Articles

 • Delayed or damaged baggage

Delayed Baggage

Please contact our baggage services agents at the airport if you did not receive your baggage upon arrival. They are located at the service desk in the baggage hall. You will be presented with a file reference number when the Property Irregularity Report (PIR) has been created. The report will be ma

lost or damaged baggage

Articles

 • Delayed or damaged baggage