At the airport

At the airport

Here we help you get to the airport, through security, and to your gate with ease.


Terminal change JFK

Our travelers going to/from JFK to/from OSL, BER and CDG airport will have a terminal change that will action on the 25th of March. You will now be using Terminal 7 to and from New York JFK airport. NB: This do not apply to any other routes than OSL, BER and CDG. All other routes to/from JFK will be


Issues with boarding pass?

All passengers must collect their boarding passes at the check-in desk. Opting for online check-in is highly recommended to avoid stress and save valuable time, but if you choose not to, please note that an airport check-in fee may apply.In the event that your boarding pass cannot be scanned at the

boarding pass

check-in issue

airport check-in

security control issue


Boarding the aircraft

To begin your journey, you will need to board the aircraft at the airport. The departure board will display the boarding gate for your flight, and the gate will close 20 minutes before departure. Boarding will occur in groups, with customers who have requested special assistance boarding first. This

boarding the plane



Important departure timings

Please ensure that all your necessary documents are prepared and that you have allowed yourself enough time to go through the airport before your flight.Please note that if you arrive late for your flight, we may not allow you to board. Check-in at the airport closes 60 minutes before departure, and

important departure timings

departure times


online check-in