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Please contact our baggage service agents at the airport if your baggage has sustained damage. They are located at the service desk in the baggage hall. This allows us to visually inspect and document the damage. You will be presented with a file reference number for the Property Irregularity Report
damage
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Baggage
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Delayed or damaged baggage
If your bag has been delayed, lost or damaged during your flight with Norse, please contact the ground handler at the arrival airport for further assistance.Athens International Airport (ATH)athlostandfound@skyserv.aero/ +30 210 3530560 or +30 210 3530564Berlin Brandenburg Airport (BER)WISAG Ground
contact details delayed baggage
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contact details damaged baggage
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For everyone's safety, there are restrictions on what can be packed in your checked or hand baggage, and limits on how much liquid can be brought through security.We recommend you to check out our list of restricted items as certain items you might bring might not be allowed onboard. That could be e
Restricted items
Dangerous goods
If you want to increase your baggage allowance, you can easily do it by logging into Your Trips and selecting the "add baggage" option. In case you want to carry sports equipment, musical instruments, or bulky baggage, you can also add them through Your Trips.However, if you face any problems while
Add hold baggage, sports equipment or increase your weight allowance
change weight bag
bag upgrade
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