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Contact information - Delayed baggage

If your bag has been delayed after your flight with Norse, please contact the ground handler at the arrival airport for further assistance. Berlin Brandenburg Airport (BER)WISAG Ground Handlinglostandfound.ber.wpas.servicecenter@wisag.deBangkok Suvarnabhumi airport (BKK)Bangkok Flight ServicesBFSLLS

contact details delayed baggage

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delayed

contact details damaged baggage

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Damaged Baggage

Please contact our baggage service agents at the airport if your baggage has sustained damage. They are located at the service desk in the baggage hall. This allows us to visually inspect and document the damage. You will be presented with a file reference number for the Property Irregularity Report

damage

bag

Baggage

Articles

Dangerous or restricted items

For everyone's safety, there are restrictions on what can be packed in your checked or hand baggage, and limits on how much liquid can be brought through security.We recommend you to check out our list of restricted items as certain items you might bring might not be allowed onboard. That could be e

Restricted items

Dangerous goods

Baggage

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Change baggage allowance

If you want to increase your baggage allowance, you can easily do it by logging into Your Trips and selecting the "add baggage" option. In case you want to carry sports equipment, musical instruments, or bulky baggage, you can also add them through Your Trips.However, if you face any problems while

Add hold baggage, sports equipment or increase your weight allowance

change weight bag

bag upgrade

Baggage

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