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You will not be able to fly with severe infectious diseases like tuberculosis, pneumonia or severe respiratory infections. When suffering from meningitis or a virus from a pandemic like SARS or H1N1 (“Swine Flu”) you will not be able to travel unless being certified to do so by a doctor. When having
Infectious Diseases
Articles
The child is required to be brought out of the pushchair to go through security. You can check the airport website for more information with regards to play areas for children.
Children at the airport
Getting around the airport
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At the airport
Please inform our cabin crew of your allergy when boarding your flight. They'll make an announcement explaining that products containing nuts will not be sold and should not be consumed. Please be aware that we cannot guarantee that traces of nuts or other food items will not be found in our meals,
nuts
Traveling with a nut or other allergy
allergi
allergy
+2
Special assistance
Help with eating, drinking, taking medication or toilet visits is something our cabin crew is unable to help with. Grab handles and rails is installed in our toilets and our crew is more than happy to help you to and from the door of the toilet. On-board our aircrafts we have an on-board wheelchair
Special assistance on board the aircraft
You are allowed to bring certain items for your baby in your cabin bag, which includes: soya milk for babies, sterilized water in a baby bottle, formula, breast milk or cow milk specially for babies and baby food in containers being 100ml or less. You would have to place it in a clear zip-lock bag b
Baby food and drink
Traveling with infants and children
Some electric wheelchairs or other mobility aids may require special handling and must then be handed to our ground crew at an earlier stage than at the door of the aircraft. In many cases you will be able to use your mobility device until reaching the door of the aircraft. To ensure that your mobil
Electric wheelchairs and mobility aids
At certain airports there is a special lane dedicated to Special Assistance security. When bringing medication and/or medical equipment on board please bring your doctor`s note listing the prescription and that the packaging is performed correctly.
Sports ammunition and/or sports weapons are not allowed on our flights.
Sports weapons and ammunition
Special Baggage
You will be allowed to fly with us by following the below guidelines if having a medical condition described: Type of condition Permitted to travel Angina Only if condition is stable Middle ear infection Once condition has cleared (usually 7 days) Sinusitis Once condition has cleared (usually 7 days
Travelling with a medical condition
If you have checked in online and have checked bags to check in at Oslo airport, please proceed to the airport kiosks to print your bag tag prior to dropping it at the bag drop desks. If you have not checked in or need to purchase checked baggage you will be unable to use the airport kiosks at Oslo
Add hold baggage, sports equipment or increase your weight allowance
OSL
Baggage
Wheelchairs is not entitled to a weight restriction. The wheelchair is however required to be able to pass through the cargo doors of the aircraft. The maximum size of the cargo door is 2.69 m wide and 1.70 m high. Please contact our Customer Support team if in doubt about your wheelchair. We will s
Travelling with a wheelchair
We require infants (children under 2) to be sitting in an adjacent seat or on the lap of an adult. One infant sitting on the lap is allowed per adult each row of three seats. You will be given an extra fee when booking online if opting for an infant on the lap. You can book an own seat for you infan
Sitting with family and friends
Choosing a seat
You should thoughtfully consider all aspects of your epilepsy condition and how the whole journey is going to affect you. Conditions like tiredness, excitement or anxiety can be triggering and cause issues while flying. We advise customers to travel with a companion knowing what to do if you suspect
Assistance for those with an epilepsy
If you are pregnant and in or after your 28th week of pregnancy, we will carry you in our aircraft only if you produce to us a medical report or letter that: is signed by an appropriately qualified doctor or midwife states your due date confirms that your pregnancy is uncomplicated advise us of the
Travelling while pregnant
Nut allergies
Travelling with a nut or other allergy
Allergies
Oxygen is available on board for emergencies only. You will be allowed to use your own oxygen equipment if you have a doctor`s note permitting you to bring this onboard. Please have your doctors note ready when travelling to present this to the airport ground crew.
Using oxygen and gas on board
Oxygen onboard
Seats can be changed online or on arrival at the airport. An extra fee might be presented for changing seats depending on the fare you have purchased.
Change your seats
When seated at our emergency exit seats you would need to help in the case of an emergency. Some restrictions apply to passengers located at the emergency exit seats. We are required to relocate passengers in the emergency row in case they are: Infants Adult with infant on the lap Pregnant Under the
Restricted seats
We do not offer late night check-in of your bags at the airport. If arriving at the airport the day before you would not be able to check-in your bags for the following day. Baggage can only be checked in up to 4 hours prior to departure.
Arriving at the airport
Airport
Special baggage or bulky baggage should be checked to be of correct size. We charge excess weight in increments of 1 kg / 2 lbs, per leg. No bag should be heavier than 32 kg / 70 lbs or lighter than 2 kg / 4 lbs. Baggage or travel gear must not be larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x
Bulky Baggage Conditions
Bulky Baggage
