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The service provided should be informed about what kind of assistance you require. Arrangements can be made so they follow you in the departure lounge or meet you ahead of boarding. A Special Assistance seating area is also found at some airports in the departure lounge.
Special assistance
In the departure lounge
Articles
Infants 7 days* – 2 years old** We are unable to let infants fly alone. Any infant under 7 days old will not be able to travel. *Carriage of newborn infants is not permitted until at least 7 Days after birth, provided that it was birth without medical complications. For any complicated or premature
Infant, child, or adult?
Flying with children and infants
Infant
Adult
+1
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Traveling with infants and children
At Norse, we believe in providing our customers with the best value for their money. That's why we offer a transparent pricing system, allowing you to choose only the extra services you need. You won't be charged any additional fees beyond what you see online. We empower our customers to take contro
Premium light
Premium Classic
Economy Classic
Fare bundle
+3
We require infants (children under 2) to sit on the lap of an adult or in an adjacent seat. A fee can be paid while booking to seat an infant on your lap. They can also be seated in their own seat which can be booked online.
Seating infants
Choosing a seat
Sports ammunition and/or sports weapons are not allowed on our flights.
Sports weapons and ammunition
Special Baggage
For everyone's safety, there are restrictions on what can be packed in your checked or hand baggage, and limits on how much liquid can be brought through security. We recommend you to check out our list of restricted items as certain items you might bring might not be allowed onboard. That could be
Restricted items
Dangerous goods
Baggage
Customer care team is available to help you book space for your double bass. This must be done at least 48 hours prior to your flight to make sure you have the space required. We do not limit double basses by size, but we are limited by only being able to carry two per flight. A musical instrument c
Double bass
Musical Instrument
A small music instrument is allowed on board if not exceeding hand baggage allowance for the fare selected. Larger instruments like violin or viola can be brought instead of a carry-on baggage. The instrument must not be bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in and within the weight limitation o
Musical instrument
Special baggage or bulky baggage should be checked to be of correct size. We charge excess weight in increments of 1 kg / 2 lbs, per leg. No bag should be heavier than 32 kg / 70 lbs or lighter than 2 kg / 4 lbs. Baggage or travel gear must not be larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x
Bulky Baggage Conditions
Bulky Baggage
With regards to baggage our liability is limited, along with the liability of other airlines, in accordance with the Montreal Convention. Please pack your bags in accordance with our policies, refer to Baggage rules and regulations for further information. We also recommend you to read our Condition
Liability
Montreal Convention
Our liability is limited
Devices for assistance like crutches, walkers or wheelchairs can be checked in free of charge.
Assistive devices
Infants are allowed to bring one car seat and stroller free of charge on our flights. You will be able to check-in your stroller or you can bring it to the gate for boarding where it will be put in the baggage compartment. It will be available when de-boarding the aircraft. You might have to pick it
Infants (under 2 years)
You are allowed to bring kite equipment and surfboards weighing up to 23 kg / 50 lbs. Only pack equipment directly related to your sport, and make sure the board is not bigger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our service fees for the optional fee. For travel from 30
Surfboard (also kite equipment)
To ensure the safety and security of your luggage during your travels, please keep the following guidelines in mind: Each bag should be clearly marked with the name and phone number of the passenger. We kindly ask that all previous bag tags are removed prior to check-in, as failure to do so may resu
Packing requirements
Bag packing tips
packing tips
How to pack
Maximum allowed weight for checked-in instruments is 23 kg. Checked in instruments must be carried in a hard case designed for the instrument. Please check our service fees for the optional fee. Your instrument must not exceed 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and with circumference of
Instruments in the cargo hold
By booking an extra seat you will be able to travel with instruments bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in. Maximum size is 140 x 46 x 30 cm / 55 x 18 x 11 in for instruments in the cabin. Guitars and cellos usually fall within this category of instruments. Please contact our customer care te
Book a seat for your instrument
If you have checked in online and have checked bags to check in at Oslo airport, please proceed to the airport kiosks to print your bag tag prior to dropping it at the bag drop desks. If you have not checked in or need to purchase checked baggage you will be unable to use the airport kiosks at Oslo
Add hold baggage, sports equipment or increase your weight allowance
OSL
At the airport
Pack medicines separately from other items in your check-in luggage and provide a doctor`s certificate indicating that you require them while not at home.
Medicine, medical conditions and equipment
complaint
medical conditions
Three types of batteries for wheelchairs are mostly used: Wet-cell batteries – which are not allowed on our aircraft Gel batteries Dry-cell batteries, which also includes lithium batteries Chairs with lithium or dry-cell batteries need the battery attached to the wheelchair and in off position with
Safety rules for wheelchair batteries
We will stow personal wheelchairs in the aircraft cargo hold. Removable items from the wheelchair like foot pedals and cushions is recommended to be brought in the cabin baggage.
Wheelchair stowage on board
