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Before your trip

Before your trip

Here are something that you need to know before the beginning of your trip.

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Useful hints and tips when flying with children and infants

Bring something for the little ones to chew on or to swallow as they do not always know how to pop their ears to equalize the pressure during climb and descent. To prevent discomfort, bring an extra change of clothes in case of any unwanted accidents.  If possible, it might be considered to tr

Flying with children and infants

children

Infants

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Traveling with infants and children

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Infant car seats

During take-off and landing infants would have to use a car seat or at any time being requested so by the crew. You would need to bring your own car seat as we do not have those available on board. You would have to make sure the car seat is suitable for your child. Car seats would have to be forwar

Infant car seats

Flying with an infant

Infant

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Traveling with infants and children

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Information for divers

Due to risk of compression sickness, you should not dive in the 24 hours prior to your flight. We do not accept air cylinders intended for diving or scuba diving unless they are empty.  

Information for divers

Diving

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Before your trip

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Making changes after you’ve checked in

Changes of your booking can be performed up to two hours prior to your flight, and can even be done after you have checked in. After having done your preferred changes, you would have to check in again and download the boarding passes again.

Making changes after you’ve checked in

Changes to booking

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Before your trip

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Spelling mistakes and title changes

When going to Your trips you can find your flights and choose the “Change names” option. Check in again after performing your requested change and download boarding pass again. Do not forget that: First and last names must be the same as the ID you are travelling with No need to use your

Spelling mistakes and title changes

Spelling mistake

Name change

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Before your trip

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Passenger name changes

Online changes of names are cheaper and easier. Under Your trips you can find your flights and choose “Change names”. Check in again after doing changes and download boarding pass again. Do not forget that: First and last names must be the same as the ID you are travelling with No need to

Passenger name changes

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Before your trip

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Flight changes

Sometimes things change, we totally understand that. To make changes to your booking it will be the cheapest to do this online. A fee for changes will be given per passenger, per flight. If the new fare you require is higher you would have to pay the difference. We may request additional admin fees

Flight changes

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Before your trip

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Children (2-11 years)

Children are allowed to check-in one car seat and one stroller free of charge. You will be able to check-in the stroller or use it until the gate, but it will then be put in the baggage compartment. It will be available when exiting the aircraft. In some cases it will be returned at the baggage hall

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Baggage

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Connecting flights via LGW - visa requirements

Make sure to have the required visa(s) for your booked flights. Different countries might have different requirements.When flying from Oslo to New York-JFK via London Gatwick, or when flying from New York-JFK to Oslo via London Gatwick, make sure you have the required visa or ability to enter UK. Th

visa

Entry UK

uk

London Gatwick

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Before your trip

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Assistive devices

Devices for assistance like crutches, walkers or wheelchairs can be checked in free of charge.

Assistive devices

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Baggage

General Conditions of Carriage
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