Before your trip

Before your trip

Here are something that you need to know before the beginning of your trip.

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Infants (under 2 years)

Infants are allowed to bring one car seat and stroller free of charge on our flights. You will be able to check-in your stroller or you can bring it to the gate for boarding where it will be put in the baggage compartment. It will be available when de-boarding the aircraft. You might have to pick i

Infants (under 2 years)

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 • Baggage

Take your instrument as hand baggage

A small music instrument is allowed on board if not exceeding hand baggage allowance for the fare selected. Larger instruments like violin or viola can be brought instead of a carry-on baggage. The instrument must not be bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in and within the weight limitation o

Musical instrument

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 • Musical Instrument

Book a seat for your instrument

By booking an extra seat you will be able to travel with instruments bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in. Maximum size is 140 x 46 x 30 cm / 55 x 18 x 11 in for instruments in the cabin. Guitars and cellos usually fall within this category of instruments. Please contact our customer care te

Book a seat for your instrument

Articles

 • Musical Instrument

Instruments in the cargo hold

Maximum allowed weight for checked-in instruments is 23 kg.Checked in instruments must be carried in a hard case designed for the instrument. Please check our service fees for the optional fee. Your instrument must not exceed 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and with circumference of

Instruments in the cargo hold

Articles

 • Musical Instrument

Double bass

Customer care team is available to help you book space for your double bass. This must be done at least 48 hours prior to your flight to make sure you have the space required. We do not limit double basses by size, but we are limited by only being able to carry two per flight. A musical instrument

Double bass

Articles

 • Musical Instrument

Surfboard (also kite equipment)

You are allowed to bring kite equipment and surfboards weighing up to 23 kg / 50 lbs. Only pack equipment directly related to your sport, and make sure the board is not bigger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our service fees for the optional fee.For travel from 30/

Surfboard (also kite equipment)

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 • Special Baggage

Bike

Make sure that your bike is not larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and no heavier than 23kg / 50 lbs. Please check our service fees for the optional fee. For travel from 30/10/2022 no bag must exceed total dimensions 320 cm/ 126 in (L+W+H). Pre-notification will not be requi

Bike

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 • Special Baggage

Sports weapons and ammunition

Sports ammunition and/or sports weapons are not allowed on our flights.

Sports weapons and ammunition

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 • Special Baggage

Bulky Baggage

Checked baggage exceeding 158cm / 62in (height + width + length) is considered bulky baggage. Please check our service fees for the optional fee. The bulky baggage must also be within 23 kg / 50 lbs, if not extra baggage charges apply according to service fees. Strollers, car seats, assistive devic

Conditions

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 • Bulky Baggage

Conditions

Special baggage or bulky baggage should be checked to be of correct size. We charge excess weight in increments of 1 kg / 2 lbs, per leg.  No bag should be heavier than 32 kg / 70 lbs or lighter than 2 kg / 4 lbs.  Baggage or travel gear must not be larger than 250 x 79 x 112 cm / 98 x 31

Bulky Baggage Conditions

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 • Bulky Baggage