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NORSE | FAQ's
Before your trip

Before your trip

Here are something that you need to know before the beginning of your trip.

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Medical Equipment

Onboard Norse, you will need to show a doctors note to carry medical equipment. Please bring your doctors note to the airport for inspection by the airport ground staff.CPAP devices can be carried onboard without prior notice to Customer Care (documentation must however be checked at check-in and mu

CPAP

medical equipment

medical baggage

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Baggage

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Children (2-11 years)

Children are allowed to check-in one car seat or one stroller free of charge.You will be able to check-in the stroller or use it until the gate, but it will then be put in the baggage compartment. It will be available when exiting the aircraft. In some cases it will be returned at the baggage hall d

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Baggage

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Flight changes

Sometimes things change, we totally understand that. To make changes to your booking it will be the cheapest to do this online. A fee for changes will be given per passenger, per flight. If the new fare you require is higher you would have to pay the difference. We may request additional admin fees

Flight changes

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Before your trip

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Travelling with Pets

Pets in cabin and animals checked into the cargo compartment are NOT accepted on Norse-operated flights. To read more about trained service animals, please check this link.

animals

Pet

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Before your trip

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Bassinets

We offer bassinets as an optional extra for our youngest explorers. This is available at three locations on our Dreamliner aircrafts. We recommend you to book the seat that is reserved for bassinets quickly through customer care so we can fix this for you.The seats you can select is 1G, 11H and 27D

Flying with an infant

Infant

Bassinet

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Traveling with infants and children

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Entry to US - COVID-19

From 04:01 UTC on 12 May 2023, non-US citizens and non-US immigrant passengers will no longer need to show proof of being fully vaccinated with an accepted COVID-19 vaccine to board a flight to the United States. This removes the requirement for: Passengers to complete the COVID attestation formPass

COVID-19

Entry to the US

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Before your trip

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Our Fare Bundles

At Norse, we believe in providing our customers with the best value for their money. That's why we offer a transparent pricing system, allowing you to choose only the extra services you need. You won't be charged any additional fees beyond what you see online.We empower our customers to take control

Premium light

Premium Classic

Economy Classic

Fare bundle

+3

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Before your trip

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Checked baggage

Depending on your fare you might have checked luggage included. If not, you will have the option to pay an optional fee. You will not be able to order special baggage as checked baggage. This must be done by paying the appropriate fees. For additional baggage costs check our service fees.  

overweight baggage

checked baggage

checked bags overnight

special baggage

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Baggage

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Our cabins

Our Longships have two cabins: Economy and Premium.The lowest fares are found in Economy where most seats have a seat pitch of 31 inches and a width of 17 inches. Our Economy cabin has a 3-3-3 seats configuration. Our Economy Cabin is tailored to meet your needs - it`s all about choice. Customize y

Economy

Cabin

Premium

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Before your trip

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Packing requirements and advice

To ensure the safety and security of your luggage during your travels, please keep the following guidelines in mind:Each bag should be clearly marked with the name and phone number of the passenger. We kindly ask that all previous bag tags are removed prior to check-in, as failure to do so may resul

Packing requirements

Bag packing tips

packing tips

How to pack

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Baggage

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