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NORSE | FAQ's
Before your trip

Before your trip

Here are something that you need to know before the beginning of your trip.

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Double bass

Customer care team is available to help you book space for your double bass. This must be done at least 48 hours prior to your flight to make sure you have the space required. We do not limit double basses by size, but we are limited by only being able to carry two per flight. A musical instrument

Double bass

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Musical Instrument

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Surfboard (also kite equipment)

You are allowed to bring kite equipment and surfboards weighing up to 23 kg / 50 lbs. Only pack equipment directly related to your sport, and make sure the board is not bigger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our service fees for the optional fee.For travel from 30/

Surfboard (also kite equipment)

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Special Baggage

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Bike

Make sure that your bike is not larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and no heavier than 23kg / 50 lbs. Please check our service fees for the optional fee. For travel from 30/10/2022 no bag must exceed total dimensions 320 cm/ 126 in (L+W+H). Pre-notification will not be requi

Bike

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Special Baggage

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Sports weapons and ammunition

Sports ammunition and/or sports weapons are not allowed on our flights.

Sports weapons and ammunition

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Special Baggage

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Baggage liability

With regards to baggage our liability is limited, along with the liability of other airlines, in accordance with the Montreal Convention. Please pack your bags in accordance with our policies, refer to Norse Atlantic Airways for further information. We also recommend you to read our Conditions of Ca

Our liability is limited

Liability

Montreal Convention

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Baggage

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Baby food and drink

You are allowed to bring certain items for your baby in your cabin bag, which includes: soya milk for babies, sterilized water in a baby bottle, formula, breast milk or cow milk specially for babies and baby food in containers being 100ml or less. You would have to place it in a clear zip-lock bag b

Baby food and drink

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Traveling with infants and children

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Sports Equipment

Sporting equipment can weigh up to 23 kg / 50 lbs and is defined as golf equipment, fishing rods, diving equipment, skis and snowboards. Only pack equipment directly related to your sport, and make sure the equipment does not exceed 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our s

Sports Equipment

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Special Baggage

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ESTA

ESTA which stands for Electronic System for Travel Authentication is a system used by US government to determine if travelers are eligible to enter the US. To enter the US under the Visa Waiver Program you are required to submit an ESTA application. To submit ESTA application or to check your status

ESTA

visa

Entry to the US

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Before your trip

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What medication and equipment you can bring on board?

To bring medicine on board a doctor`s certificate must be provided. This must be confirming the type of medication and the usage. With a doctor`s certificate you will be able to bring liquid medicine more than 100 ml through the security. On board we are unable to store medicine refrigerated.  

What medication and equipment you can bring on board

Nebulisers

CPAP

Walking frames

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Before your trip

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Medical Equipment

Onboard Norse flights you will be required a doctors note to carry medical equipment.You would have to contact our Customer Care team if you have any medical condition which requires you to carry medical equipment in addition to your baggage allowance as this would be added to your reservation. Plea

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Baggage

General Conditions of Carriage
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