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NORSE | FAQ's
Before your trip

Before your trip

Here are something that you need to know before the beginning of your trip.

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Infant, child, or adult?

This is our difference between children and infants. Please mind that these can be different from other airlines. Infants7 days* – 2 years old**We are unable to let infants fly alone.  Any infant under 14 days old will not be able to travel.  *Carriage of newborn infants is not permitted

Infant, child, or adult?

Flying with children and infants

Infant

Adult

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Traveling with infants and children

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Group travel

We are more than happy to assist in case you are travelling in larger groups and want to fly with Norse. Please let us know if you are travelling with 10 or more passengers on your reservations and we will assist on the reservation process. You can reach our Group Travel team on grouptravel@flynorse

reservations

group travel

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Before your trip

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Transportation of cremated remains

Norse allows the transportation of cremated remains on the following conditions. Cremated remains must be securely sealed within a temporary or permanent ‘security friendly’ container constructed of a lightweight material, such as plastic or wood, and should be carried in cabin baggage.The container

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Before your trip

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Infants (under 2 years)

Infants are allowed to bring one car seat and stroller free of charge on our flights. You will be able to check-in your stroller or you can bring it to the gate for boarding where it will be put in the baggage compartment. It will be available when de-boarding the aircraft. You might have to pick i

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Baggage

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Take your instrument as hand baggage

A small music instrument is allowed on board if not exceeding hand baggage allowance for the fare selected. Larger instruments like violin or viola can be brought instead of a carry-on baggage. The instrument must not be bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in and within the weight limitation o

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Musical Instrument

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Book a seat for your instrument

By booking an extra seat you will be able to travel with instruments bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in. Maximum size is 140 x 46 x 30 cm / 55 x 18 x 11 in for instruments in the cabin. Guitars and cellos usually fall within this category of instruments. Please contact our customer care te

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Musical Instrument

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Instruments in the cargo hold

Maximum allowed weight for checked-in instruments is 23 kg.Checked in instruments must be carried in a hard case designed for the instrument. Please check our service fees for the optional fee. Your instrument must not exceed 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and with circumference of

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Musical Instrument

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Double bass

Customer care team is available to help you book space for your double bass. This must be done at least 48 hours prior to your flight to make sure you have the space required. We do not limit double basses by size, but we are limited by only being able to carry two per flight. A musical instrument

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Musical Instrument

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Surfboard (also kite equipment)

You are allowed to bring kite equipment and surfboards weighing up to 23 kg / 50 lbs. Only pack equipment directly related to your sport, and make sure the board is not bigger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our service fees for the optional fee.For travel from 30/

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Special Baggage

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Bike

Make sure that your bike is not larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W) and no heavier than 23kg / 50 lbs. Please check our service fees for the optional fee. For travel from 30/10/2022 no bag must exceed total dimensions 320 cm/ 126 in (L+W+H). Pre-notification will not be requi

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Special Baggage

General Conditions of Carriage
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