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To ensure a smooth and comfortable journey for families with children and infants, please inform us of the number of children and infants traveling with you and their ages during the booking process.If you have not purchased seat reservations, please check-in as early as possible to increase the cha
family seating
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Traveling with infants and children
Our Longships have two cabins: Economy and Premium.The lowest fares are found in Economy where most seats have a seat pitch of 31 inches and a width of 17 inches. Our Economy cabin has a 3-3-3 seats configuration. Our Economy Cabin is tailored to meet your needs - it`s all about choice. Customize y
Economy
Cabin
Premium
Before your trip
Sometimes things change, we totally understand that. To make changes to your booking it will be the cheapest to do this online. A fee for changes will be given per passenger, per flight. If the new fare you require is higher you would have to pay the difference. We may request additional admin fees
Flight changes
We are constantly working on minimizing delays and possible cancelation. If this should happen you might be entitled to some form of compensation. We follow the common rules given to the airlines on compensation and passenger assistance when getting cancelled, denied boarding or longer delays.Please
If things change
Bring something for the little ones to chew on or to swallow as they do not always know how to pop their ears to equalize the pressure during climb and descent. To prevent discomfort, bring an extra change of clothes in case of any unwanted accidents. If possible, it might be considered to tr
children
We offer the following hand baggage types:Economy cabinSmall personal item, 40 x 30 x 15 cm / 15.5 x 11.5 x 5.5 in (no weight restriction, must fit under the seat)Carry-on / cabin bag, 56 x 45 x 25 cm / 22 x 18 x 10 in (max 10kg / 22lbs)Premium cabinLarger personal item, 45 x 36 x 22 cm / 17 x 14 x
Underseat bag
carry-on
cabin bag
Hand baggage
Baggage
Once you make your booking, we'll send you a confirmation email with all the necessary details about your booking and flight.If you require an invoice for your booking, our team is happy to assist you. Simply send an email to customercare@flynorse.com and include your booking reference.If you encoun
booking confirmation
Payment
Invoice
confirmation
If you exceed the allowed weight or number of pieces for checked baggage, you will be subject to an additional fee. The additional weight fee is calculated in increments of 1kg / 2lbs. Additionally, if you bring an extra piece of baggage, you will need to pay an additional charge at the airport.To l
Excess baggage
overweight baggage
upgrade bag
baggage allowance
Infants7 days* – 2 years old**We are unable to let infants fly alone. Any infant under 7 days old will not be able to travel. *Carriage of newborn infants is not permitted until at least 7 Days after birth, provided that it was birth without medical complications. For any complicated or prema
Infant, child, or adult?
Flying with children and infants
Infant
Adult
