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Infants (under 2 years)

Infants are allowed to bring one car seat and stroller free of charge on our flights. You will be able to check-in your stroller or you can bring it to the gate for boarding where it will be put in the baggage compartment. It will be available when de-boarding the aircraft. You might have to pick it

Infants (under 2 years)

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Sports Equipment

Sporting equipment can weigh up to 23 kg / 50 lbs and is defined as golf equipment, fishing rods, diving equipment, skis and snowboards. Only pack equipment directly related to your sport, and make sure the equipment does not exceed 250 x 79 x 112 cm / 98 x 31 x 44 in (L x H x W). Please check our s

Sports Equipment

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Traveling with a wheelchair

Wheelchairs is not entitled to a weight restriction. The wheelchair is however required to be able to pass through the cargo doors of the aircraft. The maximum size of the cargo door is 2.69 m wide and 1.70 m high. Please contact our Customer Support team if in doubt about your wheelchair. We will s

Travelling with a wheelchair

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Wheelchair stowage on board

We will stow personal wheelchairs in the aircraft cargo hold. Removable items from the wheelchair like foot pedals and cushions is recommended to be brought in the cabin baggage.

Wheelchair stowage on board

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Medicine, medical conditions and equipment

Pack medicines separately from other items in your check-in luggage and provide a doctor`s certificate indicating that you require them while not at home.

Special assistance

Medicine, medical conditions and equipment

complaint

medical conditions

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Bulky Baggage

Checked baggage exceeding 158cm / 62in (height + width + length) is considered bulky baggage. Please check our optional service fees for the optional fee. The bulky baggage must also be within 23 kg / 50 lbs, if not extra baggage charges apply according to optional service fees. Strollers, car seats

overweight baggage

oversized baggage

oversized bags

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Boarding the aircraft

To begin your journey, you will need to board the aircraft at the airport. The departure board will display the boarding gate for your flight, and the gate will close 20 minutes before departure. Boarding will occur in groups, with customers who have requested special assistance boarding first. This

Boarding the plane

boarding

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Useful hints and tips when flying with children and infants

Bring something for the little ones to chew on or to swallow as they do not always know how to pop their ears to equalize the pressure during climb and descent. To prevent discomfort, bring an extra change of clothes in case of any unwanted accidents. If possible, it might be considered to travel wi

Flying with children and infants

children

Infants

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Connecting flights via LGW - visa requirements

Make sure to have the required visa(s) for your booked flights. Different countries might have different requirements. When flying from Oslo to New York-JFK via London Gatwick, or when flying from New York-JFK to Oslo via London Gatwick, make sure you have the required visa or ability to enter UK. T

visa

uk

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Spelling mistakes and title changes

When going to Your trips you can find your flights and choose the “Change names” option. Check in again after performing your requested change and download boarding pass again. Do not forget that: First and last names must be the same as the ID you are travelling with No need to use your middle name

Spelling mistakes and title changes

Spelling mistake

Name change

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Using oxygen and gas on board

Oxygen is available on board for emergencies only. You will be allowed to use your own oxygen equipment if you have a doctor`s note permitting you to bring this onboard. Please have your doctors note ready when travelling to present this to the airport ground crew.

Using oxygen and gas on board

Oxygen onboard

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Electric wheelchairs and mobility aids

Some electric wheelchairs or other mobility aids may require special handling and must then be handed to our ground crew at an earlier stage than at the door of the aircraft. In many cases you will be able to use your mobility device until reaching the door of the aircraft. To ensure that your mobil

Electric wheelchairs and mobility aids

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Children (2-11 years)

Children are allowed to check-in one car seat or one stroller free of charge. You will be able to check-in the stroller or use it until the gate, but it will then be put in the baggage compartment. It will be available when exiting the aircraft. In some cases it will be returned at the baggage hall

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Conditions

Special baggage or bulky baggage should be checked to be of correct size. We charge excess weight in increments of 1 kg / 2 lbs, per leg. No bag should be heavier than 32 kg / 70 lbs or lighter than 2 kg / 4 lbs. Baggage or travel gear must not be larger than 250 x 79 x 112 cm / 98 x 31 x 44 in (L x

Bulky Baggage Conditions

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Infant car seats

Infants (Booked Seat) Infants with a booked seat (instead of travelling on a passenger’s lap) can sit in their car seat for the flight, providing that the equipment being used has been certified by international aviation regulators to be used onboard. Other types of comfort seating aids for children

Flying with an infant

Infant

Infant car seats

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Take your instrument as hand baggage

A small music instrument is allowed on board if not exceeding hand baggage allowance for the fare selected. Larger instruments like violin or viola can be brought instead of a carry-on baggage. The instrument must not be bigger than 90 x 35 x 20 cm / 35 x 13 x 7 in and within the weight limitation o

Musical instrument

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Infant, child, or adult?

Infants 7 days* – 2 years old** We are unable to let infants fly alone. Any infant under 7 days old will not be able to travel. *Carriage of newborn infants is not permitted until at least 7 Days after birth, provided that it was birth without medical complications. For any complicated or premature

Infant, child, or adult?

Flying with children and infants

Infant

Adult

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Medical Equipment

In most cases we allow you to bring necessary medical equipment onboard our aircrafts. Please reach out to our Customer Care team through our chatbot on our help center in case an approval to carry the item is required. CPAP devices can be carried onboard without prior notice to Customer Care (docum

CPAP

medical equipment

medical baggage

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Excess baggage

If you exceed the allowed weight or number of pieces for checked baggage, you will be subject to an additional fee. The additional weight fee is calculated in increments of 1kg / 2lbs. Additionally, if you bring an extra piece of baggage, you will need to pay an additional charge at the airport. To

Excess baggage

overweight baggage

upgrade bag

baggage allowance

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Change baggage allowance

If you want to increase your baggage allowance, you can easily do it by logging into Your Trips and selecting the "add baggage" option. In case you want to carry sports equipment, musical instruments, or bulky baggage, you can also add them through Your Trips. However, if you face any problems while

Add hold baggage, sports equipment or increase your weight allowance

change weight bag

bag upgrade

Baggage

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