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NORSE | FAQ's
Baggage

Baggage

Find out all baggage related information such as baggage weight, baggage height, what you carry in your baggage before boarding the flight.

Articles

(21)
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Contact Information Ground handlers Baggage

Berlin Brandenburg Airport (BER)WISAG Ground Handlinglostandfound.ber.wpas.servicecenter@wisag.deBangkok Suvarnabhumi airport (BKK)Bangkok Flight ServicesBFSLLSPVRS@BFSASIA.COMBarbados Grantley Adams International Airport (BGI)gb.baggage.svc@gcggroup.comBoston Logan International Airport (BOS)Swissp

lost

delayed

Baggage

Contact

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Baggage

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Hand baggage

Personal item 40 x 30 x 15 cm / 15.5 x 11.5 x 5.5 in (no weight restriction) included in all fares.Carry-on / cabin bag 56 x 45 x 25 cm / 22 x 18 x 10 in (10kg / 22lbs) included in all fares except Economy Light. Economy Light may purchase for a fee as outlined on the service fees page.If your hand

Underseat bag

carry-on

cabin bag

Hand baggage

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Baggage

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Change baggage allowance

If you want to increase your baggage allowance, you can easily do it by logging into Your Trips and selecting the "add baggage" option. In case you want to carry sports equipment, musical instruments, or bulky baggage, you can also add them through Your Trips.However, if you face any problems while

Add hold baggage, sports equipment or increase your weight allowance

change weight bag

bag upgrade

Baggage

+2

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Baggage

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Medical Equipment

Onboard Norse, you will need to show a doctors note to carry medical equipment. Please bring your doctors note to the airport for inspection by the airport ground staff.CPAP devices can be carried onboard without prior notice to Customer Care (documentation must however be checked at check-in and mu

CPAP

medical equipment

medical baggage

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Baggage

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Children (2-11 years)

Children are allowed to check-in one car seat and one stroller free of charge. You will be able to check-in the stroller or use it until the gate, but it will then be put in the baggage compartment. It will be available when exiting the aircraft. In some cases it will be returned at the baggage hall

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Baggage

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Checked baggage

Depending on your fare you might have checked luggage included. If not, you will have the option to pay an optional fee. You will not be able to order special baggage as checked baggage. This must be done by paying the appropriate fees. For additional baggage costs check our service fees.  

overweight baggage

checked baggage

checked bags overnight

special baggage

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Baggage

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Packing requirements and advice

To ensure the safety and security of your luggage during your travels, please keep the following guidelines in mind:Each bag should be clearly marked with the name and phone number of the passenger. We kindly ask that all previous bag tags are removed prior to check-in, as failure to do so may resul

Packing requirements

Bag packing tips

packing tips

How to pack

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Baggage

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Bulky Baggage

Checked baggage exceeding 158cm / 62in (height + width + length) is considered bulky baggage. Please check our optional service fees for the optional fee. The bulky baggage must also be within 23 kg / 50 lbs, if not extra baggage charges apply according to optional service fees. Strollers, car seat

overweight baggage

oversized baggage

oversized bags

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Bulky Baggage

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Dangerous or restricted items

For everyone's safety, there are restrictions on what can be packed in your checked or hand baggage, and limits on how much liquid can be brought through security.We recommend you to check out our list of restricted items as certain items you might bring might not be allowed onboard. That could be e

Restricted items

Dangerous goods

Baggage

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Baggage

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Excess baggage

If you exceed the allowed weight or number of pieces for checked baggage, you will be subject to an additional fee. The additional weight fee is calculated in increments of 1kg / 2lbs. Additionally, if you bring an extra piece of baggage, you will need to pay an additional charge at the airport.To l

Excess baggage

overweight baggage

upgrade bag

baggage allowance

+1

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Baggage

General Conditions of Carriage
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